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 Product Return & Logistic Specialist

  |   Posted: 09/12/2022
Posted by: Modern Driveline | MDL

About Us:

We have been in business for over 24 years and are considered a leader in the industry selling transmission-related products worldwide.

Refer to our website at for details.


Candidate Profile:

We are looking for a highly motivated, conscientious self-starter with a positive attitude that can multi-task and work effectively as a member of our team. Must be dependable, willing to learn, adaptable to change, and accountable regarding work-related demands. Automotive parts familiarity, understanding of inventory packaging, and product issue resolution is a must.


Job Schedule:

Full-Time (Mon-Fri, 8am-5pm)



  • Experience with product receiving and return items inspection
  • Ability to investigate, resolve, communicate and record findings
  • Familiarity with packaging and securing items for shipment
  • Proficient with a computer (MS Office, QuickBooks)


Job Summary:


Product Return: This portion of the role is key in assessing the condition of return parts, determination of refund values, and deciding the final inventory status. Includes receiving customer returns, verifying item conditions, communicating with sales associates, consulting with production personnel, recording observation data, and updating the inventory system. It requires adherence and enforcement of our customer return policy, and inventory maintenance of any scratch and/or dent items.


Logistic Freight: This portion of the role is responsible for preparing customer orders for domestic and international freight shipments. Includes order system monitoring, calculating weight measurements, pulling items from stock, packaging products, updating order status, filling out the appropriate paperwork, and scheduling freight carrier pickups.


This person is also expected to participate in restocking efforts and clean-up duties to maintain a ready, organized and safe work environment.

Essential Responsibilities:

  • Verify customer return items, record findings, and provide details to sales staff
  • Maintain scratch and dent product inventory
  • Provide freight delivery quotes (estimate weight, measurements, and cost)
  • Prepare carrier paperwork, package items securely, and schedule freight pickups
  • Stage and monitor completed freight orders waiting for pickup
  • Perform other tasks or duties as assigned or needed


Additional Responsibilities:

  • Clean, organize and re-stock work areas
  • Appropriately dispose of recyclable scrap and waste material
  • Assist with special projects as assigned by the manager



  • Ability to reach over and around objects to lift, move or place materials in designated areas (includes bending, squatting, kneeling, climbing, pushing, pulling, reaching above and below shoulder height)
  • Lift objects up to 50 pounds frequently and over 50 pounds with assistance
  • Stand for extended periods of time
  • Understand written and verbal instructions
  • Verbally communicate with co-workers and managers in a productive manner


Working Conditions:

  • Temperature variances are consistent with a normal warehouse work environment and must be able to tolerate warm and cold depending on seasonal weather conditions
  • The position will require strength and stamina to complete tasks
  • Availability to occasionally work overtime to meet business needs



  • Simple IRA Plan (includes matching program)
  • Health Insurance (Medical, Dental, Vision)
  • Life Insurance
  • Paid time off
  • Enthusiastic teamwork environment

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Modern Driveline | MDL
4216 Capital St.
Caldwell, ID, 83605
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